If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Lee 5 How long does it take to renew an older persons pass? Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. You should have received all the information you need by now. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Daily fare: $2.00. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Apply for a new age-related pass. All young disabled pass holders must provide a new photo if they wish to renew. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. 2 Are senior bus passes renewed automatically? How long will it take to get a bus pass following a renewal/application? If you have moved address since receiving your bus pass, please notify us of your new address . If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. In the unlikely event that your pass does not arrive, you should call 01452 426265. The cookie is used to store the user consent for the cookies in the category "Analytics". all that. http://www.nowcard.org/nowcardfaq.asp#FAQ23. We also use cookies set by other sites to help us deliver content from their services. Collecting an application form from your local library. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. This form can be completed and returned in the envelope provided with your form. If you pass does not register on the card reader on the bus, we won't know the pass is being used. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. How long will my new bus pass be valid for? Lancashire: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. GCC understand there was a discount being offered for some local train travel. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). This might be a letter confirming your eligibility and asking if you wish to renew. You can apply for your renewal bus pass online. Age-related passes will be valid for five years. Copyright 2023 Wisdom-Advices | All rights reserved. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Major investment in boroughs schools continues! It costs 10 for a new card. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Before your pass expires, we may send you a letter inviting you to renew it manually. You do not need to renew an igo card. If you have an older person's pass that expires in the next two months renew online with the following links: -. My age-related pass has now expired but I have not received a new one. You will receive your pass by post within 5 working days. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Applicants can enter in their postcode online and will be given the contact details of their local council. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. applies to approximately 12,000 people, the vast majority of whom are You can apply for your renewal bus pass online. Unemployed people. These cookies will be stored in your browser only with your consent. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. We only need this if you want us to contact you and we won't keep it once we've replied. But opting out of some of these cookies may affect your browsing experience. Concessionary bus passes will no longer be renewed automatically. The expiry date will normally be five years from your birthday. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. These cookies ensure basic functionalities and security features of the website, anonymously. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you do not receive your new pass please contact our information line on 0345 600 0659. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . By clicking Accept All, you consent to the use of ALL the cookies. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Unable to drive for reasons of medical fitness. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You can apply for a disabled persons bus pass if you are a Medway resident. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you currently receive Travel vouchers you will receive a renewal form at your registered address. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. You do not need to reapply for your bus pass. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Please still, Older Persons bus passes will normally be automatically renewed. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. How do I apply for a disabled persons bus pass? system now generates new passes automatically at least a fortnight before the If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You can apply for a replacement bus pass by filling in the lost bus pass application form. 1 Contents. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. State pension claimants who apply directly through their local council should be aware. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. This can be your email address or set to something memorable for you. The way of applying may be different to the way you applied in Gloucestershire. Youll need to provide proof of identity. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Your bus pass will be renewed automatically. This cookie is set by GDPR Cookie Consent plugin. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. I am an age-related bus pass holder and my current bus pass is due to expire soon. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Two weeks before your current bus pass expires you should receive a new bus pass in the post. If you do not have your current pass, then please contact us. All rights reserved. My new bus pass will not work when I place it on the smart card reader on the bus. However, you may visit "Cookie Settings" to provide a controlled consent. To get an older persons bus pass you must 2 Apply to your local council. I have not had an automatic renewal what do I do? You don't have to do anything, unless you have moved since we sent you your last pass. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Can I use my bus pass on National Express Services? Free travel before 9.30 am on infrequent services. Your new pass will be valid for 2years. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. You may be eligible for financial support. This cookie is set by GDPR Cookie Consent plugin. igo card for 11 to 16 year olds. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. How much longer should the Sun remain in its stable phase? If you have not received this letter, call us straightaway on 01452 426265. For further information contact: The National Rail enquiries telephone number is 08457 484950. If you dont provide us with evidence, your new pass will be delayed. However, GCC has not been involved in this. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Open all. This can be done online or at a participating library.
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