Clear browser cached data on Microsoft Edge. I cannot believe the idiocy of this design. From there, click on the control and customize option. Identify those arcade games from a 1983 Brazilian music video. To create a new account, head to Microsofts Signup Page and choose a new account name. A Office 365 account is used for activating Office, not to logon to Windows. Do not use an account name from another type of account. He has work experience as a Database and Microsoft.NET Developer. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. FIRST: carefully check that the email address is exactly correct. Another method would be to open any Office 2016 or 2019 app and create a new document. It keeps happening. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. In reply to Greg Carmack's post on March 9, 2022. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. A Gamertag is meant to serve as an identity only on Xbox. You wont be able to access your account, and you will receive this error. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! When you see the account you're looking for, select Sign in. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Explore subscription benefits, browse training courses, learn how to secure your device, and more. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. GC. Copyright Windows Report 2023. Enter a different account or get a new one". The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. No account? So, lets see what can possibly trigger the issue. Should you upgrade? From there, check to see if your device is enabled. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. hi@Tshaw are you using Outlook or Outlook Office 365 action? Did this under Settings gear, Accounts, My Info. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. While the account may be wrong, there may be other factors that can contribute to this error. Now click on "Azure Active directory" you may need to click on "Show all.". Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. This is after creating the O365 email account for the user without issue. I do not know how they are translated in English it was something like "experience online content". By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. It is possible sometimes that, the account name was misspelled. Type the requested information and select Send code. Enter a different account or get a new one" when opening outlook through Power Automate. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. The steps below are on how to clear cached data on Google chrome. It then asked me to create a password so I backed out thinking it wouldnt work. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. The error message isnt well worded heres better text . If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Whats the grammar of "For those whose stories they are"? Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. How did you reverse your original choice? "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Use an alternate account to sign in (if one exists) or sign up for another one. From there, check to see if your device is enabled. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. Are there tables of wastage rates for different fruit and veg? Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Connect and share knowledge within a single location that is structured and easy to search. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Type the security code intoVerify your identity,then selectNext. From there, click on "Users.". I was having issues accessing my work/school account in the Calendar app on Windows 10. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. I am trying to sign in to a new computer using my Microsoft account. Ok. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. We won't spam you. That Microsoft account doesn't exist. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. We'll ask where you'd like to get your verification code and select Next. Report abuse. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Has 90% of ice around Antarctica disappeared in less than a decade? I am trying to sign in to a new computer using my Microsoft account. One last method would be to sign in to your email associated with your Microsoft account. Also, a user needs to request a reset of the primary account, not the additional e-mail address. @harrymc: there's a chat going on as well. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Then we were able to add the workplace user. Enter a different account or get a new one" when opening outlook through Power Automate. Super User is a question and answer site for computer enthusiasts and power users. If you are having troubles fixing an error, your system may be partially broken. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Microsoft | Login. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Why do small African island nations perform better than African continental nations, considering democracy and human development? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Sign in with your Microsoft account and password. I think that's the core of the confusion. This is also happening to me. Minimising the environmental effects of my dyson brain. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. You only need to follow the steps carefully, and you should be able to sign in to your account again. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. It definitely is an Office 365 account that was being used to log in in the previous computer. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Feel free to let us know the solution that helped you fix this issue in the comments below. 3. Once the steps above have been completed, you should be able to log in to your Microsoft account. You can also verify by asking close contacts to whom you have emailed from that account. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! How do I find my Microsoft 365 admin? What do I do? Fix the damned product I pay for every single year, again and again and again. I have the same problem. Explore subscription benefits, browse training courses, learn how to secure your device, and more. All Microsoft accounts are either work/school or personal. You can use Office Online apps at https://office.com. Power Platform and Dynamics 365 Integrations. So frustrating. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Key Takeaways Restart the device, and install from https://portal.office.com/account to get the correct version. Keep up to date with current events and community announcements in the Power Automate community. Request a security code to be sent to the phone number or email you used. Thanks for reaching us out here in the community. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. An additional address is meant for user account recovery and security purposes. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. I'm just trying to play some minecraft. Cache in the Safari browser stores website data, which can increase site loading speeds. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. I'm ready to switch to Linux. No. For example, trying to use a personal login for a business-only service. The best answers are voted up and rise to the top, Not the answer you're looking for? This is extremely frustrating. You can connect with Saajid on Linkedin. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. If not, select the checkbox next to the device. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !!
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