Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Thanks for your message we aim to get back to you within 24 hours. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Singh Cassidy will be based in StubHubs San Francisco headquarters. It's often the quickest way to sort something out. Pro tip: Each number appears to go to a different department. 2 if you have questions about buying tickets. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Call 1-866-788-2482 to speak to a customer service representative from StubHub. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. If you buy through links on our site, we may earn a commission. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Enjoying This Built In Excerpt? 1412 Broadway, New York, 10018, USA. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Read on to get the help you need to contact StubHub. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. StubHub is an eBay company (EBAY). Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Stubhub, Inc. operates as an entertainment ticket agency. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. At StubHub, our mission is simple: help fans find fun. Somehow, Id have to navigate us through it. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. How do I contact? Check your order confirmation email for Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. This was not just bigit was unprecedented. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Email Address. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. Jeff Zwelling TBD. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Stubhub serves customers worldwide. Our RSS feed includes all eBay news articles published on this website. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. This article was co-authored by wikiHow staff writer. We'll do our best to get back to you in the next 24 Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Open our virtual assistant, click on "Contact StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. Olivier Ropars Vice President & CMO. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Arnaud Collin Global Head of Marketing. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. form" and let us know how we can help you. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. 4 if you have questions about listing tickets. Picking up your tickets at one of our Last Minute Service Centres? Evaluating all of these factors, I agreed to join the company. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. His digital chapbook, The Internet, was also published in TL;DR Magazine. Enjoy! And after my years-long risk at Joyus, I was ready to jump into leading a successful and well-established consumer service and help it to grow even more. Come join us to plan your next live event experience! For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Personally, though, I found it disappointing. WebHow To Contact StubHub Corporate Office Headquarters. Give us a call if you need help with something urgent. Personally, though, I found it disappointing. StubHub was a brand I knew and loved. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. WebStubHub's Field Operations. Musk Made a Mess at Twitter. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. I live in Singapore where the StubHub app is not avail. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. It was time for me to choose possibility once again. How do I ask Stub Hub to list an event for which I have tickets? Built In is the online community for startups and tech companies. We would be the company acquired, not the ones doing the acquiring. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. They mention on their website that you should call their normal customer service number to ask about adding an event. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. The corporate office phone number is 415-222-8400. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Does StubHub have live chat? Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). WebGet in touch with us today! All rights reserved. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. In March, the entertainment industry crashed. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. 1 if you bought tickets and you have a problem with them. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. hours. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. How do I get my tickets back if they didn't sell? Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. StubHub will send you an email with instructions on how to claim your refund or credit. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/89\/Contact-StubHub-Step-2-Version-2.jpg\/v4-460px-Contact-StubHub-Step-2-Version-2.jpg","bigUrl":"\/images\/thumb\/8\/89\/Contact-StubHub-Step-2-Version-2.jpg\/v4-728px-Contact-StubHub-Step-2-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/75\/Contact-StubHub-Step-3-Version-2.jpg\/v4-460px-Contact-StubHub-Step-3-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/75\/Contact-StubHub-Step-3-Version-2.jpg\/v4-728px-Contact-StubHub-Step-3-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ea\/Contact-StubHub-Step-4-Version-2.jpg\/v4-460px-Contact-StubHub-Step-4-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/ea\/Contact-StubHub-Step-4-Version-2.jpg\/v4-728px-Contact-StubHub-Step-4-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/72\/Contact-StubHub-Step-5-Version-2.jpg\/v4-460px-Contact-StubHub-Step-5-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/72\/Contact-StubHub-Step-5-Version-2.jpg\/v4-728px-Contact-StubHub-Step-5-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/00\/Contact-StubHub-Step-6-Version-2.jpg\/v4-460px-Contact-StubHub-Step-6-Version-2.jpg","bigUrl":"\/images\/thumb\/0\/00\/Contact-StubHub-Step-6-Version-2.jpg\/v4-728px-Contact-StubHub-Step-6-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/73\/Contact-StubHub-Step-7-Version-2.jpg\/v4-460px-Contact-StubHub-Step-7-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/73\/Contact-StubHub-Step-7-Version-2.jpg\/v4-728px-Contact-StubHub-Step-7-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/e\/ee\/Contact-StubHub-Step-8-Version-2.jpg\/v4-460px-Contact-StubHub-Step-8-Version-2.jpg","bigUrl":"\/images\/thumb\/e\/ee\/Contact-StubHub-Step-8-Version-2.jpg\/v4-728px-Contact-StubHub-Step-8-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-460px-Contact-StubHub-Step-9.jpg","bigUrl":"\/images\/thumb\/2\/27\/Contact-StubHub-Step-9.jpg\/v4-728px-Contact-StubHub-Step-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

License: Fair Use<\/a> (screenshot)
\n<\/p><\/div>"}. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. By signing up you are agreeing to receive emails according to our privacy policy. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. The Company offers tickets for live sports, music, and theatre events. My Secret to the Success of Amazon? In this regard I was right; but major unforeseen risks would also unfold on my journey. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. StubHub is an eBay company (NASDAQ: EBAY). Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Founded in 2,000 and with presence in over 40 Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Being OK With Spectacular Failure. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. StubHub is the largest ticket marketplace in the world and enables fans to If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line.

What Does Lin Mean On A Floor Plan, O Melveny Oci, Boston Mike Coffee Chess Rating, Bishop England High School Lawsuit, Articles S